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Elev8 Stays

FAQs

  • What types of accommodations does Elev8 offer?
    Elev8 provides a range of serviced accommodations, including apartments and studios, designed for both business and leisure travelers. Our properties are equipped with modern amenities to ensure a comfortable stay for both short and long-term durations.
  • What is included in the accommodation?
    Our serviced accommodations come with essential amenities such as fully furnished living spaces, high-speed internet, utilities, and housekeeping services. Additional amenities may vary by property
  • Are there any minimum stay requirements?
    Yes, we have minimum stay requirements which vary depending on the property and time of year. For short stays, a minimum of one night may apply, while longer stays typically have different minimum durations.
  • What is the check-in and check-out process?
    Check-in is generally available from 3:00 PM onwards, and check-out is required by 11:00 AM. If you need to check in or out at different times, please contact us in advance to see if special arrangements can be made.
  • Is there a cancellation policy?
    Yes, our cancellation policy varies depending on the rate and property. Generally, cancellations made within a certain period before the check-in date may be eligible for a full or partial refund. Please refer to your booking confirmation for specific details.
  • Can I extend my stay?
    Yes, you can extend your stay subject to availability. Please contact our team as soon as possible to discuss the extension and any associated costs.
  • Are pets allowed?
    Pet policies vary by property. Please check the specific property's policy or contact us directly to inquire about bringing pets.
  • What should I do if I have special requests or needs?
    Please let us know about any special requests or needs at the time of booking or as soon as possible before your arrival. We will do our best to accommodate your requests, though we cannot guarantee all requests can be fulfilled.
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